Our Story

Hi, I'm Chrissy Santos — entrepreneur, community builder, and the heart behind The Palmetto Market.

With an MBA in Marketing and over 13 years of business experience, I've always believed that small businesses are the backbone of thriving communities. That belief is what led me to open The Palmetto Market right here in the heart of downtown Concord, NC — a place where local creativity, craftsmanship, and community come together under one roof.

What Makes Us Special

The Palmetto Market isn't your average gift shop. We specialize in laser engraved gifts, personalized apparel, custom drinkware, and unique accessories — the kind of thoughtful, one-of-a-kind items you won't find anywhere else. Whether you're shopping for a birthday, wedding, holiday, or just because, we have something meaningful for everyone.

But what truly sets us apart? We're proud to be home to 17 independent small businesses operating within our store. When you shop with us, you're not just supporting The Palmetto Market — you're supporting an entire community of local makers, creators, and entrepreneurs who pour their passion into every product.

Our Vendor Family

We believe in the power of community over competition. Our 17 small business partners bring an incredible range of products and talents to our shelves, making every visit to The Palmetto Market a new discovery. From handcrafted goods to locally made treasures, our vendor family is what makes this place truly special.

Rooted in Concord, NC

We're deeply proud of our local roots and the community that has embraced us. Downtown Concord is more than just our address — it's our home, and we're committed to giving back to the community that has given us so much.

Whether you're a longtime local or visiting for the first time, we'd love to welcome you in. Come see what we're all about — we think you'll feel the difference the moment you walk through our doors.

Stop by and say hello. We can't wait to meet you.

— Chrissy Santos, Founder & Owner, The Palmetto Market